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Mitel en Sun deliver unified communications op thin desktop

21 May 2008

Deli XL Benelux first portable customer , cards ICT Solutions provides integration

Nieuwegein, April 24, 2008 - Mitel, a provider of IP communications solutions, and Sun Microsystems, provider of IT infrastructure, giving their global OEM agreement further by the introduction of the Sun Ray Unified IP Client from Mitel.

The Sun Ray Unified IP Client is a combination of Sun Ray ultra thin client and a Mitel IP phone. Mitel integrates the two solutions through a special device Sun Ray module, confirmed by an IP phone. It is also possible to separate Sun Ray ultra thin clients to connect to Mitel IP phones, allowing the camera module is unnecessary.

With a personal and authenticated Java Card users simultaneously log in on both the Mitel IP phone as the Sun Ray ultra thin client. They have such a complete unified communications and secure environment with integrated voice and data services. Within five seconds after the user's Java Card into the thin client Sun has invested, he has access to his personal and desktop IP phone with personal settings.

The combined solution is extremely energy efficient. Not only Mitel IP phones have a low energy (3.3 watts compared with 6 or more watts of comparable IP phones on the market), the Sun Ray ultra thin clients by only 4 watts a fraction of the amount of energy PCs (200 watts) or laptops (60 watts) used. Besides the thin client solution reduces the complexity of the IT environment and simplifies management. Especially in contact centers, many mobile environments where people work or where security is a major concern, Sun offers this thin-client architecture outcome.

One of the first companies that will make use of the ultra thin client Sun Ray and Mitel IP Communications Suite was Deli XL (http://www.delixl.nl/). The company employs approximately 2,000 staff dispersed around 30 locations in Netherlands and Belgium. "The joint Mitel-Sun solution gives us the flexibility to our customer service center to further optimize security while improving customer data. It is a future-proof and extremely energy efficient solution for our customer service center," said Martin Pluijgers, manager IT Support at Deli XL.

Mitel Partners in the Benelux the Mitel-Sun-like combination of roles, integration support may contact cards ICT Solutions. cards ICT Solutions is more specialized in the deployment of Sun Ray ultra thin client. "Since September 2007 we have invested heavily in equipment and knowledge of the application-integrated Mitel-Sun. We also have years of experience in the Sun Ray ultra thin client. This allows us to existing Mitel partners solid support during implementation projects ", says Erik Burg Horn, Managing Director cards ICT Solutions.

Availability
The solution based on a single Sun Ray ultra thin client and a separate IP phone, is now available through Mitel, Sun and the channel partner of both companies. The integrated camera module follows the end of 2008.

Click here for a Webinar on the Sun Mitel Solution