Desktop Management
cards provides an opportunity for the management of your IT environment to take on. The functional management remains in your hands, the technical management is done by our experienced consultants. We then manage your remote environment. The services that cards offer consists Operations Management, Support Services, Management of central and environments Essential Innovations. Part of the technical management is carrying out preventive and corrective maintenance. To do technical management cards uses an ITIL-related methodology.
Our services in the areas of desktop management consists of:
- Incident Management
- Problem Management
- Change management
- Onsite visits in case remote assistance is not possible
- Operational (preventive) remote management
- Capacity / performance management
- Availability Management
- Release / Configuration Management
Support services and processes
- Service (Level) Management
- Reports
- Project Management
Central Facilities Management
- Servicedesk central facilities
Our Service Desk is available on weekdays from 08.00 am to 18.00
Essential Innovation
- Packaging custom applications
- VMware Installation upgrades
- Installing Sun Ray software upgrades
- Installing Sun Secure Global Desktop upgrades
- Installation VDI software upgrades
- Extension software central facilities
- Implementation improvements to the concept
If you want a offer for remote management of your environment please contact us.
